Needed the carpets cleaned after a party and SERVPRO of Dover Stillwater came in and gave a reasonable estimate and timeframe. They completed on time and no additional. I had hired another company before off a mailer flyer and the price that was on the flyer somehow doubled by the time they were done. Not here I paid what was quoted and it was super professional. They even put down a Scotcguard for no extra charge my wife was thrilled since we have two little ones. Highly recommend this company.